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Frequently Asked Questions

Do I Need Reservations?
Yes.  Reservations are a must.  You can book online or contact us at (951) 302-5981.


How Long Is The Tour?
We begin our tours around the 10:00 a.m. hour varying slightly with each hotel.  Tours typically end between 3:30 - 4:00 p.m.


When Do I Pay For My Tour?
Your credit card will be charged 3 days prior to your tour date.


Is Gratuity Included In The Tour Price?
No, gratuity is at your discretion and gracefully accepted by your host/hostess for a job-well-done.  Gratuity is, however, added to the tour price for large groups and charters.


What If I Need To Cancel My Tour, Am I Charged For The Tour?
If you cancel the tour before 3 days of your tour date, there is no charge.  If you cancel 3 days prior to your tour date, there is a 5% reversal fee for the credit card.  If you cancel 48 hours or less of your tour date, there is no refund.


What If I Don't Stay Overnight At A Temecula Hotel, Where Do I Meet?
When you book your tour online, just click the "No Hotel" button or if you book over the phone, just tell the representative that you are not staying overnight in a Temecula hotel and we will let you know where you can meet us.


What Wineries Do You Visit?
We visit about half of the wineries in Temecula Wine country and Temecula has over 30 wineries.


How Much Wine Is Served At Each Of The Wineries?
Each winery pours 5-6 one-ounce servings.  You select the wines you would like to taste from their list.


Does The San Francisco Motorized Cable Car Have Air-Conditioning?
No, it is an authentic San Francisco cable car.  The cable car is an open-air car with an unobstructed view of the countryside.


Does The San Francisco Motorized Cable Car Operate In The Winter Months?
Yes, we have vinyl covers that roll down for the outside benches, heaters & lap blankets for your comfort.


Does The Jolly Trolley Have Air-Conditioning?
Yes, the Jolly Trolley has 3 air-conditioners and the windows open for nice days.


Can I Choose The Bus I Want For My Tour?
Possibly, please call for the schedule.


How Many Passengers Fit On Your Buses?
The San Francisco motorized cable car & the Jolly Trolley are a 30 passenger but seats 28 comfortably each.  The Limo Bus is a 15 passenger & seats 12 comfortably.


Do You Have Tours 7 Days A Week?
Yes, but when we have light days, we do not use our 30 passenger San Francisco motorized cable car or our 30 passenger Jolly Trolley, we use our 15 passenger Limo Bus. We do, however, need at least 4 passengers on board to be cost effective.


Can I Buy Bottles Of Wine At The Wineries?
Absolutely!  We encourage it and you will receive discounts on your purchases for booking with us.


Do You Offer Group Discounts?
Yes, for 12 or more.  Must be one credit card for the whole party.  Please call for quote.
 

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